My support tickets are being ignored. Suggestions?

M

Member163

#1
Hey guys!

I submitted a support ticket on November 6th last month, and then two weeks later on November 20th I submitted an additional reply as a reminder that I'm still waiting. I haven't heard anything back either time. Does anyone know how to get a hold of anyone in charge around here?
 

fm-blue

Staff
Registered Member
Joined
Feb 16, 2016
Posts
27
Likes
19
#2
Hello @Member163. Would you mind sending me a screenshot of your tickets through PC? No tickets received from you as far as I can tell. I assume it's a forum related issue if you're wanting to use the ticket system. Staff is present 24/7 in the forum and responds to all inquiries post-haste. Helpdesk, convo, or email.
 
OP
OP
M

Member163

#3
Hello @Member163. Would you mind sending me a screenshot of your tickets through PC? No tickets received from you as far as I can tell. I assume it's a forum related issue if you're wanting to use the ticket system. Staff is present 24/7 in the forum and responds to all inquiries post-haste. Helpdesk, convo, or email.

[faq=20][/faq]
Thanks for the reply, I'll do that now.
 
Likes: fm-blue