Warning: Avoid These 3 Gig Economy Onboarding Mistakes, by Andre Lavoie
You might not give your gig-economy contractors retirement plans and paid vacation. But you can invest in them with good paychecks and advancement opportunities...
12 Principles for Excellent E-commerce Customer Service, by Jerry
One of the most important ways that businesses differentiate themselves from their competitors online is through the quality of their support. It’s an especially important part of success in…
How to Get the Most Out of Business Testimonials, by Jerry
One of the first things most of us do when we evaluate a product or service is look for reviews. In fact, an incredible 90% of people reported that positive reviews make them likelier to buy, while…
How to Craft Ecommerce Content for Stronger SEO & Conversions, by Jerry
Kim runs an e-commerce site that sells cubic zirconia, diamond-alternative jewelry. She wants to get better organic search rankings for her company, and she understands that she can improve her…
A conundrum for freelancers is negotiating a livable rate for your work when companies can go elsewhere and find very cheap labor on freelance marketplace sites...
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